Shipping policy
Shipping Policy
Last updated: 17/03/2026
At Cath Dry, we aim to deliver your order quickly, safely, and reliably. Please review our shipping policy below.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed after 2:00 PM Pacific Standard Time will be processed the next business day.
You will receive a confirmation email once your order has been shipped, including tracking details where available.
Shipping Rates & Delivery Times
United States
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Standard Shipping: 5–10 business days
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Cost: $10 flat rate
Europe & International
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Standard Shipping: 5–10 business days
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Cost: €20 flat rate
Shipping Partners
We work with trusted global carriers to ensure reliable delivery, including:
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An Post
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DPD
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DHL Express
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United States Postal Service (USPS)
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UPS
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FedEx
Carrier selection may vary depending on your location and order size.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
For orders shipped outside the EU, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in our shipping fees.
Delays
While we aim to meet all delivery timelines, delays may occasionally occur due to:
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High order volumes
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Customs processing
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Carrier disruptions
Cath Dry is not responsible for delays caused by third-party shipping providers.
Incorrect Addresses
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery (or expected delivery date) at:
📧 Info@cathdry.com
We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at:
📧 Info@cathdry.com